NAME¶

RT::Extension::CustomFieldsOnUpdate - edit ticket's custom fields on reply/comment

DESCRIPTION¶

This extension allows the update of tickets' custom fields on reply and comment pages.

INSTALLATION¶

"perl Makefile.PL"

"make"

"make install"

May need root permissions

Create or edit a file in /etc/request-tracker5/RT_SiteConfig.d

If you are using RT 4.2 or greater, add this line:

    Plugin('RT::Extension::CustomFieldsOnUpdate');
    

For RT 4.0, add this line:

    Set(@Plugins, qw(RT::Extension::CustomFieldsOnUpdate));
    

or add "RT::Extension::CustomFieldsOnUpdate" to your existing @Plugins line.

Clear your mason cache

    rm -rf /var/cache/request-tracker5/mason_data/obj
    

Restart your webserver

AUTHOR¶

Best Practical Solutions, LLC <modules@bestpractical.com>

BUGS¶

All bugs should be reported via email to

    L<bug-RT-Extension-CustomFieldsOnUpdate@rt.cpan.org|mailto:bug-RT-Extension-CustomFieldsOnUpdate@rt.cpan.org>

or via the web at

    L<rt.cpan.org|http://rt.cpan.org/Public/Dist/Display.html?Name=RT-Extension-CustomFieldsOnUpdate>.

LICENSE AND COPYRIGHT¶

This software is Copyright (c) 2016 by Best Practical Solutions

This is free software, licensed under:

  The GNU General Public License, Version 2, June 1991