.TH XYMON\-MAILACK 8 "Version 4.3.28: 17 Jan 2017" "Xymon" .SH NAME xymon\-mailack \- permit acknowledging alerts via e-mail .SH SYNOPSIS .B "xymon\-mailack \-\-env=FILENAME [\-\-debug]" .SH DESCRIPTION xymon\-mailack normally runs as an input mail-filter for the xymon user, e.g. by being called from the xymon users' .I procmailrc(5) file. xymon\-mailack recognizes e-mails that are replies to .I xymond_alert(8) mail alerts, and converts the reply mail into an acknowledge message that is sent to the Xymon system. This permits an administrator to acknowledge an alert via e-mail. .SH ADDING INFORMATION TO THE REPLY MAIL By default, an acknowledgment is valid for 1 hour. If you know in advance that solving the problem is going to take longer, you can change this by adding \fBdelay=DURATION\fR to the subject of your mail reply or on a line in the reply message. Duration is in minutes, unless you add a trailing 'h' (for 'hours'), 'd' (for 'days') or 'w' (for 'weeks'). You can also include a message that will show up on the status-page together with the acknowledgment, e.g. to provide an explanation for the issue or some other information to the users. You can either put it at the end of the subject line as \fBmsg=Some random text\fR, or you can just enter it in the e-mail as the first non-blank line of text in the mail (a "delay=N" line is ignored when looking for the message text). .SH USE WITH PROCMAIL To setup xymon\-mailack, create a \fB.procmailrc\fR file in the xymon-users home-directory with the following contents: .IP .nf DEFAULT=$HOME/Mailbox LOGFILE=$HOME/procmail.log :0 | $HOME/server/bin/xymon\-mailack \-\-env=$HOME/server/etc/xymonserver.cfg .fi .SH USE WITH QMAIL If you are using Qmail to deliver mail locally, you can run xymon\-mailack directly from a \fB.qmail\fR file. Setup the xymon-users .qmail file like this: .IP .nf | $HOME/server/bin/xymon\-mailack \-\-env=$HOME/server/etc/xymonserver.cfg .fi .SH OPTIONS .IP "\-\-env=FILENAME" Load environment from FILENAME, usually xymonserver.cfg. .IP "\-\-debug" Don't send a message to xymond, but dump the message to stdout. .SH "SEE ALSO" xymond_alert(8), xymond(8), xymon(7)